Recent Water Damage Posts

Water Damage From Washing Machine Flood: What To Do

4/5/2021 (Permalink)

washing machine flood cleanup near me fairfield county ct When your washing machine floods your laundry room in Fairfield County, CT, SERVPRO of Westport/Fairfield can provide immediate assistance.

Out of all the appliances in your Fairfield County home, your washing machine is one of the most likely to cause flooding or water damage. Depending on what level of your home the laundry room is located on, washing machine water damage can affect floors, ceilings, walls, and more.

When it comes to your washing machine flooding your house, immediate action is needed to prevent further damages. Here, we will outline what to do when your washing machine leaks or overflows, why they leak, and who you should call if you need professional water damage restoration services in Connecticut.

6 Steps For Washing Machine Flood Cleanup

1.  Stop the Flow of Water

First, turn off the water supply to the leaking appliance. Once you've cut the water, turn off the power to the machine. This can be done by unplugging the machine or cutting the power at your circuit breaker.

Tip: Do not press the cancel button on your washing machine, as this can trigger the drain cycle which can make your flooding even worse.

2.  Clean Up Water

To prevent further water damage, you want to clean up as much water you can from the laundry room floor. You can use towels, rags, mops and a bucket.

For larger amounts of water, you'll need a wet dry vacuum to make the process faster and more efficient. It's extremely important to make sure you get up as much water as possible to prevent long-term washing machine water damage.

If you can't get up all the water or see areas still soaked with water, you should call a water damage restoration company in Connecticut like SERVPRO of Westport/Fairfield. These types of professionals have the resources required to completely dry flood damaged areas and prevent mold.

3.  Use Fans and Dehumidifiers

Even if you think you got up most of the water in your laundry room, you need to set up fans and dehumidifiers to make sure you get rid of lingering moisture. If you skip this step, you're likely to find a mold problem down the line.

4.  Empty the Machine Drum

Once you've cleaned up the washing machine water damage in your laundry room, remember to empty out the appliance. Take out clothes, wring them out, and hang them somewhere to dry. Then, use buckets or a wet dry vacuum to remove water from the machine.

5.  Call in a Professional

Depending on the cause of your washing machine flooding, you may have to replace a simply water supply hose. But, if the cause of your appliance malfunction isn't clear, you'll have to contact a professional to repair or replace the machine.

6.  Inspect For Signs of Water Damage Around Your Home

You should carefully inspect the flood affected areas of your home for any signs of further water damage, structural problems, or mold growth. If your laundry room is located on an upper floor of your home, you'll likely have damages that need to be addressed in other areas of your property.

If you notice any additional damages, you should contact a local washing machine water damage restoration service in Fairfield County like SERVPRO of Westport/Fairfield for an inspection.

Why Do Washing Machines Flood?

There are many causes of washing machines flooding houses in Connecticut. The most common include:

  • Using too much laundry detergent can build up and cause a clog
  • Overloading the washing machine
  • Old or worn water supply hoses can leak, crack or even detach from the washing machine
  • Faulty water inlet valve, which controls to flow of water into the washing machine drum

You can help prevent flooding from an overflowing washing machine by performing regular maintenance and not over-filling the machine.

Washing Machine Flood Cleanup Services in Fairfield County, CT

When your washing machine overflows and causes water damage to your Connecticut home, SERVPRO of Westport/Fairfield can provide immediate assistance. Our rapid response helps to prevent further damages in your home. 

As a local water damage restoration company in Connecticut with over 15 years of experience, you can be sure that SERVPRO of Westport/Fairfield can handle everything from water cleanup to restoring your home to pre-damage conditions.

Call SERVPRO of Westport/Fairfield For Immediate Assistance With Washing Machine Water Damage - 203-601-6502

Water Damage From Your Refrigerator: Causes and What To Do

3/31/2021 (Permalink)

fridge leaking water on floor causing water damage in Fairfield County, CT When your fridge leaks and causes water damage to the floor of your kitchen in Fairfield County, CT you need to take immediate action.

Water damage from your fridge can be a tricky situation for your Fairfield County kitchen, namely because you usually don't realize your fridge is leaking water until it's already caused noticeable damages. Since you can't see under or behind the fridge, you're only likely to catch the problem if a large puddle forms on your kitchen floor.

So what do you do when your fridge is leaking water onto the floor? Here we will outline why your fridge is leaking, how to handle water damage from your fridge, how to prevent your it from leaking in the first place.

What Causes Refrigerators to Leak?

In most cases, leaks from your fridge start small and worsen over time, since you're not likely to notice them. When you finally discover the leak, you want to figure out what's causing it as soon as possible to prevent further damages from occurring.

The most common causes of fridges leaking water include:

  1. Clogged defrost drain
  2. Damaged defrost drain pan
  3. Water Dispenser
  4. Ice maker leak
  5. Excess condensation

1.  Clogged Defrost Drain

Most refrigerators will periodically defrost automatically. When they do, the excess water drains through a drain hole in the back of the fridge into a small tube which discharges in the drain pan.

This drain can become clogged when debris or food particles get into the tubing during a defrost cycle. When it becomes clogged, the next time the defrost cycle runs, melted water will back up in the freezer, down into the fridge, and cause a puddle on your floor.

2.  Damaged Defrost Drain Pan

It's normal for water to accumulate in the drain pan underneath your fridge. There's usually enough time between defrosting cycles for this water to evaporate away.

But, when the drain pan is cracked, split, or damaged in some way, it'll cause water from the drain hose to leak right onto the floor.

3.  Water Dispenser Leak

If your refrigerator has a water filter or dispenser, these can begin to leak. These leaks can be caused by improper installation, incorrect water filter use, or even old age can cause a connection to fail.

4.  Ice Maker Leak

Similar to a faulty water filter, ice maker water lines can detach or become damaged which will cause the component to leak. This may simply be due to cracks or loose plumbing connections.

5.  Excess Condensation

When your fridge has higher than normal condensation levels, it can cause it to start leaking. Excess condensation can be caused by weak seals or gaskets which work to keep cool air in the fridge and warm air out.

When warm air leaks into the appliance, it also makes the unit work harder to keep everything cold. When this occurs, excess condensation can be created on the coils behind the fridge, causing water to drip down onto the floor or even affect the wall behind the fridge.

What To Do When Your Fridge Leaks Water

When you notice that your fridge is leaking water, immediately take the following steps to prevent water damage or mold growth in the kitchen floor of your Connecticut home.

Clean up puddles of water.

Before doing anything else, you want to clean up and contain as much water as your can to prevent it from seeping into flooring, walls, or even cabinetry. Use towels, mops, or a wet dry vacuum to get up as much water as you can. Then, put down towels to catch any additional leaking water.

Inspect the refrigerator.

Take note of where it seems the leak is coming from and start your inspection there. Many times homeowners can repair a leaking fridge themselves. You may need to clean out the defrost drain line, replace the drain pan, tighten seals or connections, or level off the fridge. If you can't diagnose or repair the problem yourself, call a plumber or appliance repair company.

Inspect your home for signs of water damage or mold growth.

If you're lucky enough to catch a leak right when it starts, the extent of your damages may only be cleaning up a puddle. But, if your problem went unnoticed for weeks or months, you may actually have serious water damage on the floor underneath the fridge or the wall behind it.

Inspect the following areas of your home for signs of water or mold damage:

  • Behind the fridge
  • Underneath the fridge
  • Any cabinetry adjacent to the fridge
  • The ceiling below where the refrigerator is located

If you find signs of water damage or mold in these areas, you should call a local water damage restoration company in Fairfield County to inspect your damages and help decide what needs to be done to restore your home.

Preventing Your Fridge From Leaking

  • Regularly inspect the area around your fridge for signs of leaks.
  • Don't ignore excess condensation forming inside the fridge, as it can be a sign of a larger problem.
  • Make sure that the fridge is level.
  • Replace water lines which have plastic tubing with steel supply lines.
  • Place a water alarm underneath the fridge. These go off when they come in contact with water and are helpful to alert you of leaks in places you can't see.

Need Help With Water Damage From A Leaky Appliance in Fairfield County?

When your Fairfield County, CT home sustains water damage from your fridge leaking, SERVPRO of Westport/Fairfield can provide immediate assistance. Our fast response helps to prevent further water damage or mold growth from forming in your home after an appliance leaks.

Our team of damage restoration specialists are highly trained in both water damage restoration and mold remediation. With over 14 years of experience, you can trust that SERVPRO of Westport/Fairfield can make the damage from a leaking fridge "Like it never even happened."

For Immediate Assistance, Call SERVPRO of Westport/Fairfield - 203-707-1952

How To Handle Dishwasher Leak Water Damage In Your Home

3/23/2021 (Permalink)

dishwasher leak water damage cleanup near me in connecticut Dealing with the water damage from a dishwasher leak in Connecticut may require assistance from SERVPRO of Westport/Fairfield.

Many Connecticut households use their dishwashers every single day without a second thought about them leaking. 

But when dishwashers do leak, they can quickly flood your entire kitchen and cause water to seep into cabinets and under floors. To prevent serious issues, the water damage from a dishwasher leak should be cleaned up as soon as possible.

Here, we will review what to do if your dishwasher leaks, why your dishwasher is leaking, and whether or not insurance will cover the cost of water damage restoration.

What To Do When Your Dishwasher Causes Water Damage

Even though dishwashers only use an average of 6 gallons of water per load, if water leaks while it's running you can still end up with serious water damage, especially if you don't take steps to immediately clean up the water in Fairfield County.

1.  Look For Electrical Hazards

Before you start cleaning up, be sure to take a look around the kitchen to make sure water hasn't affected any electrical appliances or outlets. If you're not sure - turn off the power to your kitchen before doing anything else.

2.  Clean Up Standing Water

This step should be completed as soon as possible to prevent water from the dishwasher from leaking under the floor, affecting the subflooring, and causing mold growth.

Grab any towels, mops, and buckets you may have in your home to begin soaking up water. If possible, pull out the dishwasher and other kitchen appliances to make sure you get any water that's stuck underneath them.

3.  Closely Inspect Your Kitchen For Water Damage

Unfortunately, cleaning up dishwasher leak water damage isn't as easy as just mopping up some water. It's possible that water has affected kitchen cabinets, gotten underneath the flooring or caused water damage to hardwood floors, or soaked into drywall and baseboards.

You should closely inspect all of these areas for signs of moisture, bubbling, discoloration, or mold growth. If you find any signs that water damage has spread across your kitchen, you must take steps to have it all fully addressed. This may include cutting into walls, pulling up flooring, and setting up fans and dehumidifiers to ensure everything is properly dried out.

4.  Call A Water Damage Company in Connecticut for Damage Inspection

If you're not certain you've gotten rid of all hidden moisture after your dishwasher leaked, you should call a local water damage restoration company to perform an inspection. Using advanced technology, these companies can detect and measure the levels of moisture in floors, walls, and behind cabinets. This allows them to create a drying plan to ensure all wet areas are completely restored in your Connecticut home.

Why Is Your Dishwasher Leaking?

There are many possible causes of dishwasher water damage in CT. With some detective work, you can likely figure out the cause of your appliance leak and whether or not you need to call a professional to repair it.

Leaky Dishwasher Door

If water is accumulating at the front of the dishwasher, this may be the culprit of your leak. Check the door latch of the dishwasher and make sure that it actually closes all the way. If you dishwasher opens too easily, it could be a sign of a faulty door latch that needs a simple replacement.

If the door latch isn't causing the leak, it may be the door gasket which essentially seals the dishwasher when you close it. Open your dishwasher and inspect the seal around the door. If you notice any rips, holes, loose, or worn out sections, you should purchase a new gasket and replace it before using the dishwasher again.

Leaky Dishwasher Tub

Over time, it's possible for the bottom of your dishwasher tub to corrode and cause water to seep out over time. If this is the cause of your leak, you should call a repairman to see if the damage to your dishwasher can be repaired. If not, you'll need to purchase a new one.

Loose or Cracked Water Supply Lines and Valves

It's always possible that hoses, water supply lines, or seals become loose or have deteriorated over time. If valves get stuck or break, they can also cause dishwasher flooding. You should check that all hoses, clamps, and valves are completely sealed and in the proper places. If they're damaged, these things can be easily replaced after taking a trip to the hardware store.

Dishwasher Isn't Level

If your dishwasher was installed improperly or shifted over time, it can cause it to leak. Find a level and place it on the bottom of the machine and adjust it as needed.

Used the Wrong Detergent

Not all soap is equal! You must use detergents or soaps designed specifically for use in dishwashers. Using regular dish soap can cause an excess amount of foam and overflow the dishwasher.

Does Homeowners Insurance Cover Water Damage From Dishwashers?

In most cases, leaking dishwasher water damage should be covered by your insurance company, but you should always double-check your policy before filing a claim to be sure.

So long as the damage from your dishwasher was sudden and unforeseen, meaning that it was a result of mechanical or plumbing issues, the damage should be covered. But, if your insurance adjuster assesses damages and your dishwasher shows signs of neglected maintenance that could've prevented the problem, your claim may end up being denied.

Filing a claim for water damage from a dishwasher is usually a good idea so that you can have a professional water damage repair company properly clean up water and dry your kitchen floor, cabinets, and other areas as needed.

Need Help With Dishwasher Leak Water Damage in Connecticut? We Can Help.

As a professional water damage restoration service, SERVPRO of Westport/Fairfield has the experience and resources needed to quickly restore your Connecticut home to pre-damage conditions.

Our team rapidly responds to inspect damages, create a specialized restoration plan, and get to work. Our goal is to make water damage from your dishwasher leak "Like it never even happened."

Call SERVPRO of Westport/Fairfield For Immediate Assistance - 203-707-1952

How To Prevent Appliance Leaks and Water Damage

3/16/2021 (Permalink)

appliance water leak and water damage restoration near me fairfield county ct This dishwasher leak caused water damage to the kitchen floor and leaked into the basement below, requiring extensive water damage restoration.

Water damage caused by leaking appliances can pose a significant threat to your home in Fairfield County. Essentially, any appliance in your home which utilizes water can increase your risk for flood damage.

Here, we will review the top appliances that can cause flooding in your home, ways to prevent this damage from occurring, and when water damage caused by appliances is covered by your insurance company.

Hot Water Heater

As your water heater ages, it becomes more and more likely for it to spring a leak and damage your home. The average life expectancy for water heaters is only 8-15 years, with an estimated 75% failing before they’re even 12 years old.

When your water heater leaks or bursts, there's the possibility of up to 40 to 120 gallons of water to flood your home, depending on the model you have.

Causes of hot water heater failure include:

  • Loose drain valve
  • Too much pressure in the tank can cause it to burst or crack
  • Old tanks can naturally deteriorate and leak
  • Too much sediment in the tank
  • Corroded anode rod

Washing Machine

The average washing machine uses 19 gallons of water per load. This may not seem like a lot, but when a water supply hose cracks or detaches from the machine, the water can come pouring out into your home, seeping through floors, walls, and ceilings. The most common cause of washing machine water damage is a failed supply hose, which on average fails after 8.7 years.

Refrigerator

Like other appliance leaks and water damage, refrigerator leaks can be caused by many different things. If your fridge has a water filter or ice maker with a water supply line that was incorrectly installed, it can leak for weeks before you even realize. Another common cause is a faulty or clogged defrost drain, which will cause water to spill right on to the floor.

Dishwasher

While dishwashers may not hold as much water as other household appliances, they can still cause a significant amount of damage to your home. When they leak on to the floor, water can quickly seep underneath it and into the rooms below. 

Causes of dishwasher leaks include:

  • Leaking dishwasher door
  • Leaking or cracked tub
  • Loose or cracked water hoses or clamps
  • Using the incorrect or too much detergent

Air Conditioner

Air conditioners are most likely to cause water damage over time, meaning that you aren’t likely to notice the leak right away. Depending on where your air conditioning unit is located in your home, you may not notice any issues until major damage has already been done.

The most common causes of an air conditioner leaking include:

  • Clogged or disconnected drain
  • Dirty condensate pump
  • Clogged air filter
  • Dirty evaporator coil
  • Cracked drain pan
  • Low refrigerant
  • Condensation buildup within ductwork

Preventing Water Damage From Leaking Appliances

When you take steps to perform regular maintenance and visual inspections around your home in Fairfield County, water damage caused by leaking appliances is more likely to be avoided. 

  1. Inspect Water Supply Lines - You should keep a monthly schedule to perform visual inspections of all water supply lines in your home. This simple task can help you identify any signs of clogged, damaged, or deteriorating water lines before they begin to leak and cause damage to your home, and doesn’t even need the help of a professional.
  2. Keep Track of When Supply Line Hoses Should Be Replaced - In addition to performing visual inspections, you should replace all water hoses before the average time that they are expected to fail. 
  3. Have Your Water Heater Inspected Once Per Year - Over time, sediment and other debris can build up in your hot water heater which can cause the appliance to malfunction and leak. You can follow the manufacturer's directions to flush out the heater tank yourself or call a local plumber. It may be best to have a professional inspect your water heater, as there may be internal elements that you can’t inspect yourself. 
  4. Have Your HVAC System Serviced Once Per Year - Since HVAC systems are more complex than other appliances in your home, it can be harder to tell based on visual inspections if something is wrong. Having your system inspected by an HVAC professional once per year can help prevent air conditioner leaks and water damage.
  5. Follow All Manufacturer Guidelines - You can help prevent water damage from washing machines or dishwashers by simply using the correct detergents and not overloading the appliances, as these are major causes of their failures.

Is Water Damage Caused By Leaking Appliances Covered By Insurance?

For the most part, your homeowners insurance policy should cover water damage caused by appliances. These damages are covered when caused by sudden and unforeseen water damage. This means that if you were negligent in keeping up the appliance or ignored a leak for months, your insurance company will not cover the damage restoration.

This also means your insurance may not cover regular wear and tear if your insurance adjuster decides that your damages could have been avoided by performing regular maintenance. Leaking appliance insurance claims can get complicated if it isn't clear the damage suddenly and unexpectedly happened.

Times when your claim should be covered include:

  • Hot water heater leak or burst
  • Washing machine overflow
  • HVAC leaks
  • Dishwasher leaks
  • Ice maker line leaks

Need Help With Appliance Leaks and Water Damage in Connecticut? We Can Help!

SERVPRO of Westport/Fairfield is your local water damage restoration company serving all of Connecticut. With over 15 years of experience, our team has restored countless homes and businesses after appliance water damage.

  • 24/7 Emergency Response

  • We Handle The Insurance Process For You

  • Free Water Damage Estimates

  • IICRC Certified Technicians

Call Us Today For Immediate Assistance - 203-707-1952

24/7 Flooded Basement Cleanup in Weston, CT

3/9/2021 (Permalink)

flooded basement cleanup near me weston connecticut When you need basement water removal in Weston, CT - SERVPRO of Westport/Fairfield can respond 24/7.

Flooded Basement in Weston? Get Help Today!

If your basement floods in Weston, you want to take fast action. The longer there's water in your basement, the more likely it is for mold growth, unwanted odors, or even structural damages to form.

When you need emergency flooded basement cleanup near you, SERVPRO of Westport/Fairfield can provide services 24/7 for basement water removal in Weston!

For Immediate Assistance, Contact Our Office 24/7 - 203-707-1952

Professional Basement Flooding Cleanup in Weston, CT

When there's water in your basement in Weston, you can count on SERVPRO of Westport/Fairfield to provide a rapid emergency response. Our immediate response is essential to help prevent further flood damage or the growth of mold in your basement.

With over 15 years of experience in basement water damage restoration near you, our team has all the training, knowledge, and resources needed to quickly restore your home or business in Weston to pre-damage conditions.

When you call us for basement flooding cleanup near Weston or the surrounding cities, our goal is to make it "Like it never even happened."

Flooded Basement Cleanup Process

The team at SERVPRO of Westport/Fairfield works hard to restore your flooded basement in Weston to pre-damage conditions. A Project Manager will create a restoration plan for your damages, but the general cleanup process is still the same.

1: Emergency Contact & Response

When you call SERVPRO of Westport/Fairfield, a representative will ask for more information about your loss to better prepare our team to respond. Once all information has been taken, our team will be dispatched to begin the damage inspection and emergency services in your home or business.

2: Basement Flood Water Removal 

When crews arrive on site, they immediately begin removing the water from your basement using commercial grade water extractors and water pumps. Our flood cleanup services ensure that no water is left behind.

3: Basement Drying & Dehumidification Services

Once all standing water is extracted, commercial grade fans and dehumidifiers are set up to remove all moisture from the basement. Our team will also utilize specialized moisture detection technology to find areas of lingering 'hidden' moisture.

Additional basement water damage restoration in Weston CT may need to be completed to ensure all building materials are completely dry.

4: Cleaning and Sanitizing 

Once your basement is dry, our team cleans, sanitizes, and disinfects the affected areas with an antimicrobial to ensure bacteria and mold spores are not present and prevent musty odors. If needed, we can also provide mold removal in Weston.

What To Do When Your Basement Floods in Weston, CT

When you're dealing with basement flooding, take the following steps to help prevent further flood damage until help arrives.

1. Find and Stop the Source of Water

The faster you're able to find and stop the source of water that's entering the basement, the more damages you can prevent. 

Before entering a flooded basement, be sure that there are no electrical or safety hazards.

  • If flooding is from a water leak or burst pipe, turn the main water supply off.
  • If flooding is caused by heavy rains or natural disasters, do the best you can to contain flood water until the flow stops using buckets, towels, or wet dry vacuums.

2. Move Wet or Valuable Items

If you're able to safely enter your basement, move any wet, valuable, or damaged items out of the flood water. This will help the basement dry more quickly and save your belongings from extensive water damage.

4. Call A Local Water Damage Restoration Company

Unfortunately, your basement won't dry itself out and the flood water won't remove itself. Calling a flooded basement cleanup company in Weston ensures that basement water removal is properly performed, prevents mold growth, and prevents major structural damages in your home.

Common Causes of Basement Water Damage

The most common causes of flooded basements include:

For Flooded Basement Cleanup in Weston, Call 24/7 - 203-707-1952

Toilet Overflow Cleanup Services in Westport, CT

3/2/2021 (Permalink)

toilet overflow water damage cleanup near me in westport, connecticut When your toilet overflows in Westport, CT, contaminated water can flood your bathroom and leak to other areas of your home.

When your toilet backs up and overflows, it can create a huge mess in your Westport, CT property.  When toilet water damage affects your home or business, you should call a water damage restoration company to handle the contaminated toilet water and sewage cleanup.

SERVPRO of Westport/Fairfield Provides Overflowing Toilet Water Damage Restoration in Westport, CT 24 Hours A Day

The flood damage from a backed-up toilet should be immediately addressed to prevent further water damage or contamination in your Westport property. That's why SERVPRO of Westport/Fairfield responds 24/7 for your toilet overflow cleanup emergency.

What To Do When Your Toilet Overflows

When you take the following steps, it can help minimize the water damage from a toilet overflow.

Stop the Toilet Overflow

Before you can start cleaning up, you need to first stop the overflow. To stop a flooding toilet, try the following:

  • Remove the toilet tank lid
  • Push down the flapper valve (rubber flap inside the tank) to stop clean water from filling the toilet bowl
  • Lift the float to stop the tank fill valve from refilling the toilet tank - This should stop the flooding
  • If the toilet does not stop, turn off the water supply by turning off the valve behind the toilet on the wall

Clean Up Standing Water

Before you jump into cleaning, you should note what type of water you're dealing with.

  • Category 1 "Clean Water" - Water from a clean source such as a broken clean water supply line or faucet.
  • Category 2 "Grey Water" - Water which has a significant level of contamination that could cause discomfort or illness if ingested from sources like washing machines, toilet overflow with some urine but no feces.
  • Category 3 "Black Water" - This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

If the toilet overflows with clean water, you should immediately grab any towels, rags, or mops to begin cleaning up. Depending on the extent of the flooded toilet water damage, water may seep into the floor and ceiling below, spreading damages around your home. In this case, call SERVPRO of Westport/Fairfield.

Clear the Toilet Clog

Before unclogging the toilet, remove some of the water with a bucket so that while you plunge, water doesn't splash all over you and your bathroom. If unclogging your toilet doesn't stop the overflow, you may actually be dealing with a sewage backup or a clog in a drain pipe or sewer line of your plumbing system. In this case, you will need to call a plumber for assistance.

Clean and Sanitize All Affected Areas

After your toilet overflows, there is likely bacteria and other contaminants in your bathroom. Be sure to wear gloves and other safety materials while sanitizing all affected areas of the bathroom with a mixture of bleach.

When Do You Need To Call A Professional For Toilet Overflow Water Damage Cleanup?

When any of these situations arise, it's in the best interest for your health, safety, and your home to call a professional for flooded toilet cleaning and restoration services.

  • You're dealing with a toilet sewage backup
  • There are solids in the backed up toilet water
  • The toilet has been leaking or overflowing for an extended amount of time
  • Water is seeping through the ceiling below

Toilet Overflow Cleanup Services in Westport, CT

When your toilet overflows causing water damage to your home or business in Westport, CT, SERVPRO of Westport/Fairfield can immediately respond to provide emergency services.

  • 24/7 Emergency Response

  • Water Removal and Cleanup

  • Bathroom Drying and Dehumidification

  • Complete Cleaning and Sanitizing

  • Repairs and Restoration

  • Directly Bill Your Insurance Company

For Toilet Water Damage in Westport, CT, Call SERVPRO of Westport/Fairfield For Immediate Service

How To Handle Ceiling Leaks From Ice Dams

2/23/2021 (Permalink)

ceiling leak from ice dam in connecticut near me When ceiling leaks from ice dams cause major water damage and mold growth in your Connecticut home, we're Here to Help!

During the snowy winter months in Fairfield County, Connecticut, ice dams and winter roof leaks can become a serious issue for homeowners. When your ceiling leaks from snow, you may not be sure exactly what to do. Here, we will review what to do when you have a ceiling leak from an ice dam in Connecticut.

7 Steps To Handle Ceiling Leaks From An Ice Dam

1.  Take Immediate Action

When you realize an ice dam has formed on your roof, you shouldn't ignore it. If you do, the ice dam can cause your roof to leak and allow melted snow and ice to find its way into your home. If you're already dealing with a ceiling leak from snow in Fairfield County, act quickly to prevent extensive water damage, mold growth, or structural deterioration inside of your home.

2.  Contain the Ceiling Water Leak

To help prevent water from migrating to other parts of your home or through floors, gather any buckets, pots, towels, or tarps you may have to catch leaking water. Move any furniture or rugs away from the ceiling leak to protect them from water damage.

If you're dealing with a large water bubble in the ceiling, poke a small hole into it and drain the water into a large can, rather than letting it burst on its own. This way, you can control where the excess water goes.

3.  Call a Local Ice Dam Removal Company

If you don't remove the ice dam on your roof in Connecticut, the trapped melted snow and ice will only continue to leak into your attic and trickle down to your living spaces. This means that any efforts you make to clean up ceiling leaks or remove excess moisture will be ruined until the ice dam melts by itself.

When it comes to removing an ice dam, there are many DIY methods. For the safety of yourself and the roof of your home, we always advise hiring a professional for ice dam removal. When your roof is covered in snow and ice, climbing on it can be extremely dangerous. Then, chipping off ice with a mallet can also break or dislodge your roof shingles, making your roof damages worse.

A professional ice dam removal company should utilize a steam machine, which melts ice dams off of your roof. This method is the safest, fastest, and most effective.

4.  Call A Water Damage Restoration Company in Connecticut

Once you've arranged for the ice dam to be removed by a professional, your next call should be to your local water damage cleanup company, like SERVPRO of Westport/Fairfield. A water damage restoration company in Fairfield County can completely restore your home to pre-damage conditions, addressing all areas of moisture or mold growth.

A professional water damage company is needed after a ceiling leak from an ice dam because of how much damage they can cause to your home. Water and moisture can cause serious water damage such as sagging ceilings or walls, wood rot, or warped floors, along with mold growth and wet insulation. Without taking the proper steps to address water damage in your home, you can end up with much worse damages in the future.

5.  File An Insurance Claim

Many customers ask: Are ice dams covered by homeowner's insurance? Luckily, ceiling leaks from ice dams are covered by your insurance policy. Your insurance company should cover the costs of water or structural damages caused by ice or snow leaks.

You will still need to pay out of pocket for ice dam removal as your insurance company will not cover it, which is around $1,000.

6.  Have Your Roof Inspected and Repaired

If you've had an ice dam roof leak, you need to take steps to have your roof repaired so that you can prevent further leaks. Once an ice dam causes water to leak into your home, it has likely created a space for water to also enter your home after heavy rains.

Contact a local roofing contractor in Connecticut to look for dark patches, missing shingles, damaged shingles, wet attic insulation, roof sagging and more to create a repair plan for your roof in Weston.

7.  Take Steps To Prevent Further Ice Dams

If an ice dam has formed once, it's likely to form again after the next big snowstorm if you take no action to prevent them. You don't want your home to sustain water damage every time it snows in Fairfield County. 

To prevent ice dams on your roof, try some of the following tips:

  • Use a roof rake to remove snow on the roof before it has a chance to melt
  • Better insulate your attic to prevent warm air from leaking in from the living space
  • To prevent a warm roof, have a ventilation system installed which keeps the roof structure cool
  • Clean your gutters so that melting snow can easily flow off the roof
  • Make sure that no exhaust fans or air ducts are expelling warm air into the attic

Call SERVPRO 24/7 For Immediate Assistance With Ceilings Leaks From Ice Dams - 203-707-1952

24/7 Flooded Basement Cleanup in Westport, CT

2/16/2021 (Permalink)

Flooded basement cleanup near me in Westport, CT. When you're dealing with a flooded basement Westport, SERVPRO of Westport/Fairfield can provide an immediate response.

Get Immediate Services For Basement Flooding Cleanup in Westport!

When you're struggling with a flooded basement in Westport, you want help - and fast. The longer there’s standing water in your basement or crawl space, the more likely it is for mold to grow and additional damages to form inside of your home or business.

For immediate assistance with basement water removal near Westport, SERVPRO of Westport/Fairfield is Here to Help 24/7!

Call Us 24/7 For Immediate Assistance - 203-707-1952

Professional Basement Water Damage Restoration Services in Westport

With over 15 years of experience in basement water damage restoration near you, SERVPRO of Westport/Fairfield is your local expert for emergency basement water removal in Westport.

Our team of IICRC Certified water damage restoration specialists have all the experience, training, and resources needed to quickly restore your basement to pre-flood conditions.

Our goal is to make your basement flooding in Westport "Like it never even happened."

Flooded Basement Cleanup Process

1: Flood Damage Inspection

A Project Manager will inspect your basement water damage and create a unique restoration plan for your home or business. They will inform you of what work needs to be done and how long it will take.

2: Basement Flood Water Removal 

SERVPRO of Westport/Fairfield works quickly to remove standing water from your basement. The faster this process is completed, the more likely it is to prevent further water damage or the growth of mold.

3: Basement Drying & Dehumidification Services

Once all standing water is extracted, commercial grade fans and dehumidifiers are set up to remove all moisture from the basement. Depending on the extent of your damages and the type of basement, carpet may need to be removed or walls opened to aid in the drying process.

4: Cleaning and Sanitizing

Once your basement is dry, our team cleans, sanitizes, and disinfects the affected areas with an antimicrobial to ensure bacteria and mold spores are not present and prevent musty odors. If mold develops, our team of mold removal specialists in Westport can help.

5: Restoration

Once the water mitigation process is completed, our team can seamlessly begin the restoration process with our in-house construction division. This may include anything from minor repairs to major renovations and repairs.

What To Do When There's Water in Your Basement

When your basement floods in Westport, take the following steps to help prevent further basement flood damage until help arrives.

1. Find and Stop the Source of Water

The faster you're able to find and stop the source of water that's entering the basement, the more damages you can prevent. Before entering a flooded basement, be sure that there are no electrical or safety hazards.

If flooding is from a water leak or burst pipe, turn the main water supply off. If flooding is caused by heavy rains or natural disasters, do the best you can to contain flood water until the flow stops using buckets, towels, or wet dry vacuums.

2. Move Wet or Valuable Items

If you're able to safely enter your basement, move any wet or valuable items out of the flood water. This will help the basement dry more quickly and save your belongings from extensive water damage.

3. Call A Local Water Damage Restoration Company

As much as you can hope, your basement won't dry itself out and the flood water won't go away on it's own. Calling a flooded basement cleanup company in Westport ensures that all water is removed, helps prevent mold growth, and prevents major structural damages in your home.

Flooded Basement: Frequently Asked Questions

Is basement flooding covered by homeowner's insurance?

Insurance coverage for a flooded basement depends on the source of water. Water in your basement is covered by insurance when: flooding is due to a burst, frozen, or leaking pipe; appliance malfunctions; or flooding due to plumbing issues.

Flooded basements are usually not covered by insurance if caused by groundwater seeping through basement walls or if your sump pump fails. If your basement is prone to flooding, look into additional flood insurance or basement waterproofing methods.

How much does it cost to repair a flooded basement?

If you're not going through insurance, basement water damage restoration can on average cost anywhere from $3,000-$10,000, depending on the amount of water in the basement and what type of materials are affected.

Is a flooded basement dangerous?

A flooded basement in Westport isn’t necessarily dangerous - but there are possible safety hazards such as electrical appliances submerged in water, gas leaks, or mold growth that can cause health effects.

For 24/7 Basement Flooding Cleanup Near Westport, Call Today - 203-707-1952

Frozen and Burst Pipe Damage Restoration in Westport, CT

2/9/2021 (Permalink)

frozen and burst pipe water damage restoration near me in westport ct When pipes leak, freeze or burst in your Westport home, SERVPRO of Westport/Fairfield can provide immediate water damage restoration services.

Westport residents expect cold temperatures when winter arrives in Connecticut. But, when temperatures hit single digits, the water in your pipes can freeze, expand and cause the pipe to burst. When not quickly found, a frozen pipe can flood your entire property and cause extensive water damage in Westport. 

When Frozen Pipes Burst In Westport, Call SERVPRO of Westport/Fairfield For 24/7 Emergency Water Damage Restoration 

As your local water damage restoration company serving Westport and surrounding cities, our team of water damage experts can rapidly respond to your burst pipe call. 

SERVPRO of Westport/Fairfield rapidly removes water and begins the drying process in your home or business after a frozen pipe breaks or bursts. Our fast response is essential to prevent mold growth and structural deterioration after water leaks or flooding.

  • We Handle Insurance

  • Highly Trained & Certified Burst Pipe Cleanup Specialists

  • Make Water Damage "Like it never even happened."

What To Do When A Frozen Pipe Bursts

When a pipe freezes in your Westport home, you may hear banging or clanging noises inside of your walls, due to water suddenly expanding into ice. It’s possible you may not even hear water flowing when a pipe bursts, as the ice inside of it can prevent the broken pipe from leaking.

If you find a frozen pipe, you should:

  • Turn off the main water supply. This should be done immediately to prevent extensive damages when the frozen water pipe begins to leak.
  • Unfreeze the pipe. The best way to unfreeze a pipe is to call a plumber. While there are many DIY methods, it's possible they can still result in the pipe breaking and flooding your home.

If water is actively flowing into your home, you should:

  • Immediately turn off the main water supply. 
  • Locate the sound of the running water. 
  • Move wet or personal items. 
  • Immediately call SERVPRO of Westport/Fairfield

Causes of Leaking, Frozen, or Burst Pipes

  • Lack of insulation
  • Corroded pipes or regular wear and tear over time
  • Heating system isn't on during cold weather
  • Pipe is damaged by a contractor

Our Frozen and Burst Pipe Restoration Cleanup Services in Westport

When you call SERVPRO of Westport/Fairfield after a water pipe bursts, we quickly spring into action to provide emergency burst pipe cleanup services. While every water damage cleanup is a unique situation, you can expect the following general cleanup process:

Step 1 - Emergency Contact

When you connect with a SERVPRO representative, they will ask the following questions to ensure our emergency response team is prepared once they arrive on your property:

  • When did this occur?
  • What was the source of your flooding?
  • What areas of your home have been affected by water?
  • How much standing water is currently in your home?
  • Is the water source still flowing/Have you turned off the water supply?
  • Is there any mold growth?
  • Have you filed an insurance claim?

Step 2 - Water Removal and Extraction

Once crews arrive on site, they will begin to rapidly remove any standing water in your property using commercial grade water extractors. The faster this is started, the more likely it is that building materials like carpeting, floor boards, or drywall can be saved.

Step 3 - Equipment Set Up

Commercial grade drying equipment is set up throughout your home. This may include air movers, dehumidifiers, or floor mats to ensure all affected areas are properly dried. Equipment is not removed until it has been confirmed by a moisture reading that the area is dry.

Step 4 - Demolition (As needed)

In the case of burst pipes, there is likely to be some level of demolition in your home since pipes burst behind walls or ceilings. These areas must be opened up to ensure no moisture is left behind, which could produce mold growth in your home.

Step 5 - Mold Remediation (As needed)

When it comes to water damage, mold growth is always a possibility. Mold may be present in your home if a pipe had a slow water leak before bursting or when damages are not handled right away.

  • Did you know? Mold can begin to grow in as little as 48 hours after water damage.

Step 6 - Restoration

Once your Project Manager has confirmed your property is dry and the water damage cleanup process complete, restoration can begin. Our in-house construction team can handle any needed painting, drywall replacement, carpet replacement, and more to return your home to pre-damage conditions.

Need Water Damage Restoration For A Leaking, Frozen or Burst Pipe in Westport, Connecticut? Call SERVPRO 24/7 - 203-707-1952

Repairing Water Damage From Leaking Roof in Fairfield, CT

2/2/2021 (Permalink)

roof leak water damage repair near me fairfield ct When roof leaks cause water damage in your Fairfield home, SERVPRO of Westport/Fairfield can provide immediate services.

When a roof leak goes undetected, it can cause extensive damages across your Fairfield home. Water damage from a leaking roof can affect walls, ceilings, electrical components, and even cause a widespread mold problem in your property.

At the first sign of a roof leak, homeowners should take immediate action to get their roof repaired and address the water damage to their home.

For immediate roof leak water damage repair, call SERVPRO of Westport/Fairfield for 24/7 emergency services - 203-707-1952

Causes of Roof Water Leaks

There are many reasons your roof may cause interior water damage, but the leading causes are:

  1. Missing or Broken Shingles
  2. Ice Dams
  3. Damaged Flashing
  4. Clogged Gutters

1 - Missing or Broken Shingles

After an intense storm, your roof may suffer from wind damage, hail damage, or impact damages. Wind damage can cause the shingles on your roof to raise up or even completely fly off your roof. Hail and impact damage can cause shingles to sustain small holes or crack. All of these damages weaken your roof, exposing the sheathing to rain and snow, causing roof leaks.

2 - Ice Dams

When ice dams form on your roof, they cause water to become trapped and back up underneath shingles. Over time, this water will leak through the roof and begin to enter your home. The weight of ice dams may also cause your roof or gutters to sag, pulling fascia and soffit away from the roof and creating a way for water to enter your home.

3 - Damaged Flashing

Roof flashing is used around areas like chimneys, vents, and skylights to navigate water away from roof features and prevent leaks. When flashing is damaged, it can let water and moisture enter your home when it rains or snow melts.

4 - Clogged Gutters

When you don't clean your gutters, they can become clogged and hold stagnant water. Shingles which are constantly in contact with water begin to deteriorate, allowing water to seep behind them and behind the roof deck. Clogged gutters also make it more likely for ice dams to form, which is another cause of roof leaks.

Roof Leaks and Water Damage

How do you know that you have a roof leak causing water damage in your Fairfield home? What should you do when you find a leak?

Common Signs of Roof Leak Water Damage

  • Rotting wood in attic
  • Rotting wood or mold around skylights
  • Water stains on ceilings or walls
  • Bubbling paint on walls or ceilings
  • Buckling ceilings or walls
  • Musty smells in attic
  • Mold growing on attic insulation
  • Wet insulation
  • Ceiling leaks during rainstorms

What To Do When Your Roof Leaks

1 - Try to contain the damages

If your roof starts leaking in the middle of a rainstorm, the first thing you should do is try to contain the water. Move any furniture out of the way of the, and set up a tarp and bucket to catch leaking water. Be mindful that water may leak into electrical components such as light fixtures and pose a fire or shock hazard.

2 - Call your insurance company

Depending on the extent of the water damage from your leaking roof, you may need water damage restoration services on top of roof repair services. This can become a costly process, making filing an insurance claim the next best step to ensure you can get the needed repair services as soon as possible.

3 - Call a roofing company

A roofing contractor will be able to find the cause of your leak and provide roof leak repair services. You'll want to have the source of your problem addressed before you move on to repairing the water damage from your leak.

4 - Call a local water damage restoration company

Since roof leaks can cause water to affect so many different areas of your home, it's best to call in the professionals for roof leak water damage repair rather than handling the repairs yourself. If your home isn't completely dried out after water damage, it can cause structural deterioration, mold growth, and rot building materials.

Roof Leak Water Damage Repair in Fairfield

When faced with water damage from a leaking roof, you can call SERVPRO of Westport/Fairfield for immediate assistance. With over 14 years of experience, we've helped countless homes and businesses in the Fairfield area with water damage restoration.

Roof Leak Water Damage Repair Services

SERVPRO of Westport/Fairfield works quickly to restore your home or business to pre-damage conditions after a roof leak. Our team can answer any questions and even directly communicates with your insurance company for billing, making the process simpler for you. When you call SERVPRO of Westport/Fairfield for water damage from a roof leak, we'll make it "Like it never even happened."

Need Help With Roof Leak Water Damage Repair? Call SERVPRO of Westport/Fairfield Today

Ceiling Water Damage Repair in Fairfield, CT

1/27/2021 (Permalink)

leak in ceiling, ceiling water damage repair near me fairfield, ct Water leaks can cause serious damage to ceilings, requiring professional ceiling water damage repair services from SERVPRO of Westport/Fairfield.

When your Fairfield home suffers from roof leaks, ice dams, leaking pipes, or ceiling leaks, you may end up with damaged ceilings. Water damage on ceilings may seem cosmetic, but when it goes unaddressed it can cause mold growth, damaged drywall, or even a ceiling collapse.

For ceiling water damage repair in Fairfield, call SERVPRO of Westport/Fairfield for immediate response - 203-707-1952

As water damage restoration specialists, SERVPRO of Westport/Fairfield has the training, experience, and resources needed to provide expert water damage ceiling repair. Our team is on call 24/7 to help with your water disaster in Fairfield.

Ceiling Water Damage Repair Services

When you have water damage to your ceiling, you should address it quickly to prevent further damages to your home. SERVPRO of Westport/Fairfield can provide immediate service when your ceiling is damaged by water leaks.

Emergency Contact and Response

When you call SERVPRO of Westport/Fairfield, a representative takes your information and details of your loss.

  • When did your damage occur?
  • What is the source of the leak?
  • Is the ceiling actively leaking?
  • What areas have been affected by water?
  • Have you filed an insurance claim?

Once we have all the needed information, a crew can immediately be dispatched to your home or business to begin cleanup.

Water Cleanup and Extraction

When a team arrives at your property, they immediately begin removing any standing water. This is done using commercial grade water extractors or submersible pumps. The faster the water removal process is completed, the more likely additional damages can be prevented.

Ceiling Drying Services

Once standing water has been cleaned up, your property may seem dry, but upon further inspection walls, floors, ceilings, and other building materials are still saturated. Industrial-grade drying equipment such as air movers and dehumidifiers are set up to remove moisture.

When it comes to ceiling water damage, some ceiling material or pieces of drywall will have to be removed. This is to ensure all building materials dry and no moisture 'hidden' behind walls or ceilings goes unaddressed. Equipment is strategically set to ensure even inside walls and ceilings dry.

Cleaning and Sanitizing

Once your ceiling has been dried out, our team cleans and sanitizes the affected area. Dirt, bacteria, and mold spores are all removed using an antimicrobial spray.

Ceiling Restoration

Once all ceiling water damage repair is complete, we can move on to restoration. Depending on the extent of your damages, only minor repairs like replacing drywall, priming and painting may be needed to restore ceilings to pre-damage conditions. In other cases, major reconstruction may be needed to replace walls, flooring, and more.

SERVPRO of Westport/Fairfield can provide reconstruction and building services after your home suffers from water damaged ceilings. Using one company for the cleanup and restoration company allows a seamless process.

Signs of Ceiling Water Damage

There are many signs of water damage on ceilings that can allow you to catch the problem before it causes structural damage to your Fairfield home. Signs include:

  1. Water stains on ceiling or discoloration

  2. Sagging ceiling

  3. Bubbling paint, possibly full of water

  4. Mold growth on ceiling

  5. Active leak through ceiling

How To Handle A Water Damaged Ceiling

Once you identify signs of ceiling water damage in your Fairfield home or business, you should take immediate action to prevent further damages:

1 - Find the source of water and stop it

You should first try and find the source of water to see if you can stop it. Depending on where the water damaged ceiling is in your home, there are many possible sources of moisture. To find the source of ceiling water damage, look in the following places:

  • Investigate the room above the affected ceiling. You may be dealing with a leaking toilet, shower, or pipe
  • If there's no rooms above the affected ceiling, investigate your attic and roof for leaks
  • If you cannot find the source, it's likely between the ceiling and above floor

2 - Make needed repairs

Depending on what the source of water is, you may need repair your plumbing system, roof, or even appliances.

3 - File an insurance claim

When dealing with ceiling water damage, its best to file an insurance claim. Most causes of ceiling leaks and damage will be covered by your homeowner's insurance policy.

4 - Call a water damage restoration company for ceiling water damage repair

Companies like SERVPRO of Westport/Fairfield make sure to address all areas of moisture or mold growth in your home. While you can perform DIY repairs, not properly drying out your home can lead to structural problems, decay, and mold growth over time. It's best to call a ceiling water damage repair company than handling the cleanup yourself.

Common Questions

Is ceiling water damage covered by insurance?

Depending on the source, the cleanup of these damages are covered. Scenarios that would be covered include:

Your ceiling water damage repair will not be covered by insurance when the source has been causing damage for an extended period of time or the source of the damage should've clearly been fixed. An example of this would be allowing your shower to leak into the ceiling below for years, causing it to cave in.

Can you repair ceiling water damage yourself?

Yes, there are many guides to performing DIY water damage repairs. But, you're taking the risk of not addressing all damaged areas in your home, which can result in structural problems, decay of building materials, and mold growth. If your damages are widespread, you should let the professionals handle the repairs.

How can I prevent mold after water damage?

The best way to prevent mold is to quickly address moisture at its source. Mold thrives on moisture, so as long as it is present mold growth is a possibility. You should find the source of water, stop it, and begin the ceiling drying process as soon as possible to prevent mold.

Need Ceiling Water Damage Repair in Fairfield, CT? Call SERVPRO of Westport/Fairfield - 203-707-1952

Leaking Shower Water Damage Repair in Westport, CT

1/20/2021 (Permalink)

shower water damage repair near me in westport, ct When you discover shower water damage in your Westport home's bathroom, you must act quickly to prevent further damages.

If your shower has a leak, it can cause extensive water damage in your Westport home. Water can seep through walls, floors, and ceilings, affecting multiple spaces in your property. You may notice water stains on ceilings, bubbling paint, or loose shower tiles when your shower has a water leak. When you find signs of water damage from a leaking shower, be sure to take immediate action to prevent further issues.

When you need water damage repair due to a leaking shower, SERVPRO of Westport/Fairfield is Here to Help 24/7, 365 days a year.

Shower Water Damage Repair Services

The damages from a leaky shower must be addressed as soon as possible to prevent further issues in your Westport home. SERVPRO of Westport/Fairfield can immediately respond to your call and begin restoring your home to pre-damage conditions.

When you call SERVPRO of Westport/Fairfield for bathroom shower water damage repair, you can expect the following services:

  1. Emergency Contact - A representative takes down your contact information and asks questions regarding damages. They will ask when the shower leak started, if its actively leaking, what areas have been affected, if there's standing water, if there's any mold, and if you've filed an insurance claim.
  2. Water Cleanup - Any standing water from your leak will be removed using commercial grade water extractors.
  3. Drying Process - Equipment such as air movers and dehumidifiers will be set up in affected areas. Since water leaks are usually located behind shower walls, demolition is likely required to ensure all building materials dry. For shower water damage, this may include removing the tiles, opening up drywall or the ceiling below the bathroom, or removing the shower completely.
  4. Restoration - To ensure a seamless water damage restoration experience, our construction team can take over to make any needed repairs or replacements in your home.

What To Do When Your Shower Is Leaking

There are steps you can take to prevent further water damage when your shower leaks:

  • Don't use your shower - If you know your shower is leaking behind the wall, you should try to not use it until the leak has been repaired. Clearly, this can be a challenge, but can save your home from costly water damage.
  • Have it fixed as soon as possible - You want to be able to bathe without the ceiling below your shower leaking. You should call a plumber to find the source of your issue, and repair it. Since shower leaks can cause by shower pans, shower valves, or pipes, a professional is needed to diagnose the problem.
  • Call your insurance company - Many times, leaking shower water damage repair services can be covered by your homeowner's insurance.
  • Look out for mold - Depending on when your shower leak started, mold and mildew may have already grown in the walls of your home. Since mold thrives on moisture, it can grow and spread in as little as 48 hours after water damage.

Water Damage From Leaking Shower in Westport? Call SERVPRO - 203-707-1952

Ice Dam Water Damage Repair in Fairfield, CT

1/13/2021 (Permalink)

ceiling leak from ice dam. ice dam water damage repair near me fairfield ct When snow and ice builds up on your Fairfield roof, you may need ice dam water damage repair services sooner than you think.

Fairfield residents are no stranger to cold, snowy, Connecticut winters. But, when ice dams form on your roof, snow and ice can end up leaking into your home. For professional ice dam water damage repair, you can call the water restoration specialists at SERVPRO of Westport/Fairfield for 24/7 emergency services.

Ice Dam Water Damage

If you didn't remove the ice dam on your roof before it began to cause damage, you must take immediate action to prevent further issues. Ice dams can cause:

  • Damage to your shingles
  • Damage to your roof
  • Wet attic and ceiling insulation
  • Water stains
  • Water damage to walls, floors, and ceilings
  • Mold and mildew growth

What To Do When You Have An Ice Dam

  1. Call an ice dam removal company - The dam will only continue to cause damage to your Fairfield home until it melts away or is removed. While there are DIY methods for removal, its safest for you and your roof to call a professional.
  2. File an insurance claim - If your home sustained damages from the ice dam, your insurance company will likely cover the repairs. But, they usually do not pay for dam removal.
  3. Call SERVPRO of Westport/Fairfield for ice dam water damage repair - As water damage restorations specialists, our team is properly trained and equipped to return your home to pre-damage conditions as soon as possible.
  4. Learn how to prevent ice dams - If an ice dam forms on your roof once, it's likely to happen again. Consult with a roofing contractor to see how you can prevent warm air from entering your attic space and warming the roof. If you're not ready for roof renovations, make sure to remove snow from the roof to prevent melting snow in the first place.

Ice Dam Water Damage Repair Services

SERVPRO of Westport/Fairfield can quickly take care of the water damage from an ice dam causing roof leaks in your Fairfield home. Our services include:

  • Emergency Contact - Questions asked by our representatives will include: When did the leak start? Is it still leaking? What areas are affected by water? Is there mold growth? Have you filed an insurance claim? Do you need the ice dam removed?
  • Rapid Water Cleanup - Once our team arrives on site, they rapidly begin cleaning up any standing water in your home. 
  • Complete Drying Services - Commercial grade fans, dehumidifiers, and floor drying mats are used so that all moisture is removed from building materials. 
  • Demolition - Since ice dams leak through ceilings and behind walls, demolition is likely required to ensure all affected areas are dried out. 
  • Cleaning and Sanitizing - Our team cleans and sanitizes to ensure no dirt, debris, bacteria, or mold spores are left behind.
  • Restoration - Our construction team takes over to make any needed repairs to your roof, walls, floors, ceilings, or paint as needed. 

Need Ice Dam Water Damage Repair in Fairfield? Call SERVPRO For Immediate Assistance!

SERVPRO of Westport/Fairfield accepts all insurance carriers and is open 24/7, 365 days a year to respond to your call. Whatever the disaster, we're ready to make it "Like it never even happened."

Flooded Basement Cleanup in Fairfield, CT

1/12/2021 (Permalink)

Flooded basement cleanup near me in Fairfield, CT. When your Fairfield basement floods, SERVPRO of Westport/Fairfield can provide rapid flooded basement cleanup services near Fairfield.

Flooded Basement Cleanup in Fairfield, CT

Get 24/7 Basement Water Removal in Fairfield Today!

Many homeowners have had the unfortunate experience of a flooded basement in Fairfield. Basements can flood for numerous reasons, like heavy rains, burst pipes, insufficient drainage around basement walls, failed sump pumps, and more.

Regardless of the cause when you need basement flooding cleanup near Fairfield or the surrounding cities, SERVPRO of Westport/Fairfield is Here to Help 24/7!

For Immediate Assistance, Call Our Office 24/7 - 203-707-1952

Flooded Basement Cleanup Services in Fairfield CT

When there's water in your basement in Fairfield, SERVPRO of Westport/Fairfield can provide an immediate emergency response. Fast action is essential to prevent further flood damage or the development of mold in your home.

With over 15 years of experience with basement water damage restoration near you, our team has all the knowledge, training, and resources needed to quickly restore your basement to pre-damage conditions.

Our goal is to make your flooded or wet basement "Like it never even happened."

Basement Water Damage Restoration Process

Our Project Manager will create a specialized plan for your basement flooding cleanup in Fairfield, but the general process remains the same.

1: Damage Inspection

A Project Manager from SERVPRO of Westport/Fairfield will inspect to determine the scope of your basement water damage in Fairfield and create a cleanup and restoration plan for your property.

2: Basement Water Removal 

Using high powered water extractors and pumps, our team quickly removes standing water in your basement. The faster this step in the cleanup process is completed, the less likely it is for mold to develop.

3: Basement Drying & Dehumidification

Using specialized moisture detection technology, our team locates all areas of 'hidden moisture behind walls or underneath flooring. Once all affected areas are identified, we use commercial grade drying equipment to remove all remaining moisture.

4: Cleaning and Sanitizing 

Once your basement has been confirmed dry, our team cleans, sanitizes, and disinfects the affected areas with antimicrobial to ensure bacteria and mold spores are not present. If mold is present, our team of mold removal specialists in Fairfield can help.

5: Restoration Services

Our in-house construction team can take over to fully return your basement to pre-damage conditions once all water damage has been addressed.

What To Do Until A Flooded Basement Cleanup Company Arrives

There are a few steps you can take to help prevent further water damage when dealing with a flooded basement:

  1. Be aware of potential safety hazards - Do not enter flood water without the proper protection or if any electrical components are submerged.
  2. Determine the source of your flooding - If it's not clear where the water is coming from, try to figure it out. If coming from a leaking pipe or water line, immediately turn off the main water to prevent further flooding. If caused by a leaking appliance, look up the best way to stop it from leaking until it is repaired. If caused by heavy rains and pressure on basement walls and floors, you'll have to wait until the storm passes to take action.
  3. Call a plumber or HVAC technician as needed - Depending on the source of your basement flooding, you'll need a professional to make repairs. In some cases, the source of water will not stop until fixed.
  4. Call your insurance company - If your damage is caused by a burst pipe, malfunctioning appliance, or a water heater letting go, the flooded basement cleanup should be covered by your homeowner's insurance. Unfortunately, groundwater flooding is usually not covered unless you have additional sump pump or flood insurance.
  5. Try to get up excess water - You can use towels, mops, buckets, or a wet dry vacuum to try and get up some of the standing water in your basement. Focus on preventing water from migrating to areas that have not already been affected to contain damages.

For 24/7 Flooded Basement Cleanup Near Fairfield, Contact Our Office - 203-707-1952

Burst Pipe Cleanup Services in Fairfield, CT

1/5/2021 (Permalink)

frozen burst pipe cleanup fairfield, ct near me When it comes to burst pipe cleanup, Fairfield homeowners need to take immediate action to help mitigate water damage.

Fairfield residents are no strangers to the below freezing temperatures of Connecticut winters. Unfortunately, these below freezing temperatures can cause water pipes to burst and result in extensive water damage to your home.

When you need emergency water damage restoration services after a frozen pipe bursts in your home, SERVPRO of Westport/Fairfield's specialists are Here to Help 24/7, 365 days a year.

What To Do After A Frozen Pipe Bursts

  1. Turn off your main water supply as soon as possible to stop flooding and prevent further damages.
  2. Call a plumber to fix the water pipe that burst.
  3. File an insurance claim to cover the cleanup of your water damage.
  4. Call SERVPRO of Westport/Fairfield for 24/7 emergency water cleanup - 203-707-1952
  5. Take steps to prevent pipes from freezing again in the future.

SERVPRO Frozen and Burst Pipe Cleanup

When you call SERVPRO of Westport/Fairfield after a water pipe bursts, we quickly spring into action to provide emergency burst pipe cleanup services. While every water damage cleanup is a unique situation, you can expect the following general cleanup process:

Step 1 - Emergency Contact

When you connect with a SERVPRO representative, they will ask the following questions to ensure our emergency response team is prepared once they arrive on your property:

  • When did this occur?
  • What was the source of your flooding?
  • What areas of your home have been affected by water?
  • How much standing water is currently in your home?
  • Is the water source still flowing/Have you turned off the water supply?
  • Is there any mold growth?
  • Have your filed an insurance claim?

Step 2 - Water Removal and Extraction

Once crews arrive on site, they will begin to rapidly remove any standing water in your property using commercial grade water extractors. The faster this is started, the more likely it is that building materials like carpeting, floor boards, or drywall can be saved.

Step 3 - Equipment Set Up

Commercial grade drying equipment is setup throughout your home. This may include air movers, dehumidifiers, or floor mats to ensure all affected areas are properly dried. Equipment is not removed until it has been confirmed by a moisture reading that the area is dry.

Step 4 - Demolition (As needed)

In the case of burst pipes, there is likely to be some level of demolition in your home since pipes burst behind walls or ceilings. These areas must be opened up to ensure no moisture is left behind, which could produce mold growth in your home.

Step 5 - Mold Remediation (As needed)

When it comes to water damage, mold growth is always a possibility. Mold may be present in your home if a pipe had a slow water leak before bursting or when damages are not handled right away.

  • Did you know? Mold can begin to grow in as little as 48 hours after water damage.

Step 6 - Restoration

Once your Project Manager has confirmed your property is dry and the water damage cleanup process complete, restoration can begin. Our in-house construction team can handle any needed painting, drywall replacement, carpet replacement, and more to return your home to pre-damage conditions.

Need Help With Burst Pipe Cleanup? Call SERVPRO of Westport/Fairfield 24/7 - 203-707-1952

Water Heater Flooded Basement - What To Do

12/16/2020 (Permalink)

water heater flooded basement. standing water in front of furnace and water heating in basement A leaking water heater can flood your entire basement.

Did you know that 75% of hot water heaters fail before they're even 12 years old? This means that gallons of water are likely to leak or burst from the water heater and cause flooding in your home.

So what do you do when your water heater causes basement flooding? Here we will review everything you need to know about water heaters and flooded basements, including why it happens and how to prevent it.

What To Do When Your Water Heater Floods Your Basement

1.  Be mindful of any safety hazards.

If the water heater caused major flooding in your basement to the extent that is is submerged in water, move forward with caution. There is always the hazard of electrocution in flood water that has appliances submerged in it. Flooding can also cause gas leaks, which is applicable when you have a gas water heater or heating system. For extra precautions, turn off the electricity and gas to the home.

2.  Turn off the water.

This will prevent further flooding depending on where the water is coming out of the water heater.

  • If the water heater is leaking from the pressure relief valve, or the heater tank has burst, turning off the water will be the only way to stop the flow of water. Even after a water heater bursts, the cold water pipe will continue to deliver 5 to 15 gallons of water to the heater every minute.
  • If the water heater has a leak from the tank itself but hasn't burst, turning off the water will not completely stop the leak as it is full of 40 gallons or more of water. In these cases, you must connect the hose to the drain valve and drain the tank.

3.  Remove standing water from the basement.

For a small amount of water from a small water heater leak, you can use a wet dry vacuum, a mop, bucket, and towels. For larger amounts of water (2+ inches across the entire basement), you can try to use a submersible portable sump pump to pump water out of the basement. Open a window for the runoff water and be sure it is flowing away from the home.

  • If your basement sustains major flooding and this step cannot be done yourself, call a water damage restoration company. They use commercial grade equipment that will quickly remove all water from your basement. These companies are also approved by your homeowners insurance, allowing the complete clean up of water without any money coming out of your pocket.

4.  Call your insurance company and file a claim.

The one good thing about water heaters flooding a basement is that the damages are covered by your homeowners insurance. Your insurance company will inform you of next steps to take, such as calling a flood damage restoration company to ensure the flood is properly and completely cleaned up. These companies take steps to ensure your basement and any affected materials are completely dried after water damage to prevent the growth of mold or create structural issues.

5.  Call your plumber.

Sometimes this will be the first step you take, while other times this will be the last. This step depends on the extent of flooding from your hot water heater. If there is a small flood that you're cleaning up yourself, you'll want to call the plumber right away to fix the issue and return hot water to your home.

In the case where a water heater causes a flooded basement, you'll have to wait to call your plumber until the flood water has been cleaned up by the water damage restoration company. The plumber will not want to repair your water heater in a foot of water, and it is not safe for them to do so either.

Depending on the cause of your water heater leak, you may need to repair or replace your water heater.

How to Prevent Water Heater From Flooding Basement

Taking steps to prevent a leaking or burst water heater can end up saving you thousands out of pocket or in insurance claims. Take the following steps to help prevent and minimize damages from a leaking water heater:

  • Install a drain pan that drains outside of your home
  • Install a leak detector that will automatically turn off the water when a leak is detected
  • Flush out the water heater regularly
  • Immediately repair or replace any faulty or leaking components
  • Have it inspected immediately after the warranty has expired and continue annually until a professional recommends it be replaced
  • Keep an eye out for small leaks that can become catastrophic later
  • Learn the signs that your water heater is failing:
    • Abnormal noises, such as popping or rumbling
    • Gas smell from a gas water heater, indicating some sort of gas line leak
    • Leaks
    • Hot water has flakes or rust or sediment in it
    • Water heater is rusty

For Water Heater Flood Cleanup in Connecticut Call SERVPRO of Westport/Fairfield - 203-707-1952

Handling Water Damage From Overflowing Toilet

11/17/2020 (Permalink)

toilet overflow cleanup near me fairfield ct When your toilet overflows and floods your home, there's a lot of water damage it can cause.

The water damage from a toilet overflow is something that most homeowners tend to overlook when it first happens. Many don't realize the extent of the damage until the toilet leaks through the bathroom floor and causes water stains to the ceiling below. Here, we will review everything you need to know about flooded toilets and water damage.

For immediate toilet overflow cleanup in Connecticut, call SERVPRO of Westport/Fairfield 24/7 - 203-707-1952

What Causes A Toilet To Overflow & How To Stop It

In order to stop the overflow and reduce the damage done to your home, you should understand the different reasons why toilets overflow. When you know the cause of your overflow, you'll be able to take the best course of action to stop the water as soon as possible and prevent a flooded bathroom.

Toilet Overflows After Flushing

When this happens, it means that the toilet drain is clogged and isn't allowing waste and toilet water to drain properly or the vent pipe is clogged. Many people have experienced this, and hopefully you can catch it before the water spills over the side of the toilet bowl and floods your home.

To stop the water from a clogged toilet drain, you can open the toilet tank and press down on the flapper valve to stop the flow of water to the toilet bowl. Then, lift the float to prevent the tank itself from refilling. These steps should stop the toilet from overflowing on to the bathroom floor and allow you to use a flange plunger to clear the clog.

Your toilet can also overflow after flushing because of the vent pipe. The vent pipe delivers the air needed for the toilet to properly flush. When this vent pipe is blocked, the toilet will not flush properly and be at risk of overflowing. This cause of an overflow is not something you can fix yourself - You'll have to call a plumber for help and not use the toilet until they arrive.

Toilet Overflows Without Flushing

If the water in your toilet keeps rising by itself, causing it overflow, you're likely dealing with a clog somewhere in the drain pipe of your plumbing system either in the main drain or sewer line. If you have a septic tank, the issue may also be that it is full. When this happens, your home is at risk of a sewage backup. This is because when the water exiting your house has nowhere to go because of a clog in the main line, it backflows to the lowest point in the system which is usually your toilet. This will cause it to repeated overflow without even flushing.

When the toilet water rises without flushing, the best thing to do is turn off the water supply line to the toilet, located on the wall directly behind it. You should also avoid using any water in your home until the blockage is cleared by a plumbing contractor, as it will have nowhere to go and backflow into your home.

Common Questions

What kind of water damage do toilet overflows cause?

Depending on where the affected bathroom is located in your home, there can be varying levels of damage.

  • Water damage to drywall, flooring, and baseboards of bathroom
  • Water damage and water stains on ceiling below bathroom
  • Wet insulation
  • Wet subfloor
  • Structural deterioration
  • Damaged electrical wiring

When you experience a toilet overflow that floods your bathroom, you should call in a water damage restoration company to inspect the damages and see what work needs to be done. When you just clean up standing water, you may be missing everything that has already seeped into the floor below that can cause major damage over time.

Is it safe to clean up a toilet overflow by yourself?

The answer to this depends on what type of water overflowed onto the bathroom floor. If the water was completely clear and clean from a toilet that overflowed without flushing, there should be no harm to you in cleaning it up yourself. But when a toilet overflows and contains water contaminated with urine, feces, or raw sewage - you should leave the cleanup to certified professionals. Contaminated water can make you extremely ill when you improperly handle it.

Toilet overflowed onto carpet?

Whenever a toilet overflows on to a carpet you should take the proper steps to have it cleaned, dried, and sanitized if possible. If it stays wet, the particles from toilet water may cause it to harbor harmful bacteria and produce mold growth.

Can a toilet overflow cause mold?

Yes, they can as any water damage event can produce mold in as little as 48 hours. That's why it's always best to act fast with flooded bathroom cleanup to prevent further damages to your home.

How To Quickly Dry Concrete After A Flood

11/3/2020 (Permalink)

water puddles on wet concrete floor Drying a wet concrete floor can be simple when you follow these steps.

When you experience flooding in a part of your home with concrete floors such as a garage, crawlspace, basement, or utility closet, you'll want to get the water cleaned up as soon as possible. And when you just have a large puddle or small amount of flooding, you may not want to file an insurance claim or pay a water damage restoration company to do it for you.

We've put together this guide to help explain how to dry concrete after a flood to save you an insurance claim or paying out of pocket. Follow these tips and your concrete floor should be dry in no time.

Drying Wet Concrete Floors

Move any furniture or carpets

This will make it much easier to dry the affected area. If you leave wet items in an area that you are trying to remove moisture from, they will only cause the process to take longer. Move items to a place where they can dry separately.

Remove all water

You'll want to remove as much flood water as possible. For large puddles or very shallow flooding, you can go to your local home improvement store to rent a wet-dry vacuum. Use this to suck up standing water. Then, use mops, towels, and buckets to sop up the rest of the water from the floor.

Clean & sanitize

You want to make sure that no dirt, debris, or bacteria is left behind from the flooding. This step can also help prevent mold growth after flooding or water damage. You can use a mop and cleaners such as castile soap, liquid dish soap, or mild floor cleaners. Create a cleaning solution, mop the floor with it, and then rinse with a mop and just water.

Start the drying process

Your concrete will not be completely dried just by sucking up the water and leaving it as is. Set up multiple fans and set them on high. You'll likely need more than one fan, as household models are not as strong as the ones water damage restoration companies use. Point the fans towards the wettest areas. If there are any small puddles, make sure that you see air movement on top of the water so you know it will evaporate and dry.

In addition to fans, you'll need to set up dehumidifiers. Once again, you'll likely need more than one to properly remove all the moisture from the air. You must use a dehumidifier along with your fans so that all excess moisture is eliminated and doesn't leave conditions that will produce mold growth. Be sure to pour out the water collection bucket or else the dehumidifiers will stop working and greatly slow down your drying process.

Leave fans and dehumidifiers out

If you check on your flood damaged concrete and notice there is no more standing water or puddles - don't turn your equipment off just yet. Although there may not be any visible water, it's likely the area still has a high level of moisture. At this point in the drying process, the water on the concrete floor has simply evaporated but is still present. You may turn fans off but it is a good idea to leave dehumidifiers running for a few days to make sure there is no lingering moisture.

For Rapid Drying Services, Call SERVPRO Of Westport/Fairfield - 203-707-1952

What Does Water Damage Look Like?

7/20/2020 (Permalink)

brown discoloration on kitchen ceiling due to a water leak, creating water damage This water damaged ceiling was due to a pipe breaking in the attic of this home, requiring extensive cleanup by SERVPRO of Westport/Fairfield.

Have you ever had a small discoloration on your ceiling grow over time, eventually prompting you to look up "ceiling stains cause"? Chances are you're not alone - and you're not the only one who didn't realize they had growing water damage on their ceiling!

How Do You Know If You Have Water Damage?

Water damage is much more common than you think. According to iii.org, about 1 in 50 insured homes file an insurance claim due to water damage every year!

So - how do you know if you have water damage, especially if it's so common? One of the most effective ways is to be familiar with the signs of water damage so that you can address the issues before they get worse and require you to call in a professional for water damage restoration.

Signs of Water Damage:

  1. Brown spots or water stains on ceilings or walls. This discoloration is a huge sign that there may be a water leak behind the wall or in the ceiling. This is usually an early sign, and should be investigated as soon as possible.
  2. Bubbling or chipping paint. Bubbling latex paint can have water built up underneath it, waiting to burst and pour it all out.
  3. Musty odors. Musty odors are usually a sign that there is moisture in your home some place it should not be. Musty odors are also an indicator of mold growth.
  4. Higher than normal water bills. This can help tip you off that there is a water leak somewhere in your home. When you have an unexpectedly high bill, inspect your home for these other signs of water damage to find if you have hidden leak.
  5. Growth of mold and mildew. Mold can begin to grow in as little as 48 hours after a water leak or flooding. When water damage goes unaddressed, mold can end up being an indicator of t he problem and require extensive mold remediation.
  6. Soft floors, walls, or ceilings. When you find spongy areas in your home, they're likely completely saturated with water.
  7. Wet areas around your home. This sign is the most obvious - but if you ignore it, the damages will stack up.

What Causes Water Damage?

Like the signs of water damage, there are numerous (and what feels like infinite) causes of water damage.

  1. Leaking or burst pipes. Pipes may leak or break because of old age, changes in water pressure, or due to freezing in the winter.
  2. Roof leaks. Summer storms can rip off the shingles from your roof and ice dams in the winter can cause water to begin pouring into your home. Either way, a leaky roof can cause serious damage to the entirety of your home.
  3. HVAC units. This cause of water damage is much more common in the summer when ACs are high in use. Condensing units or pumps many times stop working and depending on its location, can flood your entire basement or require extensive ceiling repairs when in your attic.
  4. Plumbing issues. These types of issues are usually "hidden", meaning it's hard to tell that something is wrong until there are water stains on ceilings or walls. Toilet backups, shower valve leaks, leaks under sinks, or leaking toilets can all cause damage to your home.
  5. Worn or old household appliances. Our office receives a large amount of water damage calls that result from refrigerator ice lines leaking or failing, washing machines or water heaters letting go, or dishwashers letting out all their water on to hardwood floors. Have your appliances checked or maintenanced about every 7-10 years to avoid these causes of water damage.
  6. Flooding or storms. Large flooding events can cause a huge amount of water damage to your home that cannot be handled yourself.

What Should You Do Next?

If you've discovered water damage in your home, there are a few different routes you can take to clean up & repair it.

Option 1: DIY

For smaller water damage issues, you may be interested in doing the cleanup & repairs yourself. For example, if you had a small sink link that caused slight discoloration to the ceiling below, but you know that the source of the water is fixed and that it is not wet, you can handle it yourself. In these cases, you can usually just paint over the water stains with the correct type of paint.

Option 2: Call in the professionals & file an insurance claim

If your damage is any more than what was detailed under "DIY" route, it's probably best to call a water damage company to help you with the cleanup and repairs. Restoration companies have a system to ensure that your property is completely and property dried out after water damage - something that may not be guaranteed by doing it yourself!

Have Questions or Need Help? Call SERVPRO of Westport/Fairfield Today! 203-707-1952

SERVPRO of Westport/Fairfield provides 24/7 damage restoration emergency service. We work with your insurance company, help you file your claim, and provide free estimates for out-of-pocket work. We're Here to Help make it "Like it never even happened."

What To Do When A Pipe Bursts In Your Fairfield Home

7/17/2020 (Permalink)

browning and bubbling from water damage ceiling from a burst pipe, moisture meter reading high moisture Burst pipes can cause a large amount of water damage in your home.

When you have a broken pipe in your home, it can quickly become an overwhelming nightmare. Walls, ceilings, and floors may be affected by water damage on multiple levels, along with your furniture and other personal belongings.

If you need immediate emergency assistance, call SERVPRO of Westport/Fairfield 24/7 - 203-707-1952

7 Steps To Take For Burst Pipe Cleanup

  1. Immediately turn the main water line off. You want to stop the water flow to prevent excess water from flooding your home. Also, you cannot begin to clean up water while it is still flowing.
  2. Call a plumber. They can find the burst pipe for you and repair it.
  3. Move any wet items from the flooded area. Move carpets, furniture, and other belongings to help speed their drying time, and clear the affected areas for cleanup.
  4. Begin to remove standing water as fast as possible. You can use a wet dry vacuum from Home Depot or Lowes to suck up water, or even use towels, mops, and buckets. If there's a large amount of standing water, you may need a water cleanup company to come in and extract the water with their commercial grade equipment instead.
  5. Begin drying out the flood-affected areas. You should set up fans on their highest settings and set up dehumidifiers to get as much excess moisture as you can. Unfortunately, in more severe water damage situations, household fans and dehumidifiers may not be able to get the job done. In this case, you may want to buy higher grade equipment from a hardware store or call in a water damage restoration company to set up their commercial grade equipment.
  6. Inspect the damaged areas. Look to see if drywall, ceilings, hardwood floor, or subfloor is water damaged or wet. If so, you may need to make flood cuts to help walls and ceilings dry, replace flooring, or call a restoration company with specialized equipment to restore your water damaged hardwood floors. If you aren't sure if your property is dry or not, you should call a water damage company to come out and take moisture readings - they will be able to tell you just how wet materials are.
  7. Perform any needed repairs. You may need to fix drywall, repaint, or install new carpets.

Why Is It So Important To Properly Dry Water Damage?

If you don't correctly handle water damage in your home and water or moisture is left behind, it's more than likely for mold to grow and require mold remediation, as well as the following:

  • Paint may bubble or blister
  • Wood flooring may warp, swell, or become moldy
  • Unwanted smells
  • Structural decay or dry rot

Check out our water damage timeline for more details!

Is a Burst Pipe Covered by Homeowner's Insurance?

In most cases, the damages caused by a broken pipe will be covered by your insurance company. They will likely not cover fixing the actual pipe, but they will cover the cleanup & repair of the damages caused by it. That means you may have to pay your plumber, but not the restoration service that comes out to clean up damages.

If you're unsure about your insurance coverage, our Project Managers can help you review your policy on site and help you make the decision on whether or not you should file your claim based on coverage and your deductible. If needed, they can even file the claim with you to ensure your loss is covered.

Have Questions or Need Help? Call SERVPRO of Westport/Fairfield Today! 203-707-1952

We are highly trained water damage specialists, ready to respond to your call 24/7, 365 days a year.

SERVPRO of Westport/Fairfield provides all customers:

  • 24/7/365 Rapid emergency service
  • Free Inspections
  • Free estimates
  • Direct insurance billing & guidance through insurance process.

Don’t wait for water damage to get worse. Call 203-707-1952 to speak with our on-call technicians now!

What Should You Do When Your Basement Floods?

7/14/2020 (Permalink)

groundwater flooding a finished basement, view from outside. Flooding in Fairfield can get to be overwhelming - Do you know what to do if your basement floods?

When you get home from a long day at work in Fairfield County, the last thing you want to find is a foot of water in your basement. Your furniture and other belongings may be submerged in water, carpets may be saturated or even floating, and your basement walls may take on moisture as well. 

What are you supposed to do first? Who should you call for help? Flooded basement cleanup can be overwhelming for even the most experienced homeowner - Call SERVPRO of Westport/Fairfield 24/7 for immediate emergency service.

8 Things to Do When Your Basement Floods

  1. Keep safety at the top of your mind. You should never enter a flooded crawlspace or basement without assessing the situation first. If the water is covering the entire basement or is more than a few inches deep, you may need to turn off the electricity and gas before entering. Even after the power is off, enter with caution! There may be electrical appliances that are submerged in water and can pose a risk to your safety. You should also find the appropriate gear to wear into the basement if the water is possibly contaminated and could make you ill.
  2. Find the source of your basement water problem. You can't effectively clean up your flooded basement if it is still actively flooding. If the source is groundwater from heavy rains, wait until the storm has passed and water stops seeping into your basement. If flooding is due to a burst pipe, HVAC leak, or a faulty appliance, you should immediately shut off the source of the flooding. It may be obvious, but these steps can save you a lot of time and cash.
  3. If you have a drainage system or a sump pump in your basement, see if they're clogged or working. If you can get these working, the flooding can drain and the worst part may resolve itself.
  4. Begin the basement water removal process. Depending on the amount of water, you may not be able to clean it up yourself. If water is not covering the entire basement, try and use a wet dry vacuum to get up as much as you can. You can even use a mop, rags, and a bucket. If there is more than an inch or two of water covering the majority of your basement, it may be best to call a flood removal company like SERVPRO of Westport/Fairfield. Water damage restoration companies have specialized equipment like extractors to quickly remove and pump water out of your basement.
  5. Remove any wet or water damaged items. Throw away things that can't be saved, and move salvageable items to another place so that they can dry more easily.
  6. Begin the basement drying process. Set up any household fans or dehumidifiers that you have in the most saturated areas. Unfortunately, many times household equipment cannot completely dry out a basement that was flooded because it just isn't powerful enough. In these cases, you should call SERVPRO of Westport/Fairfield to handle the drying process for you. Our teams use commercial grade equipment to quickly dry-out your basement, and they can also perform any other demolition, like flood cuts, to ensure your basement is fully dried. Our crews even perform a moisture reading before removing equipment and declaring work completed.
  7. Clean and sanitize the basement walls and floors. You want to make sure any leftover dirt or contaminants are not left behind from the flood water, especially if it was from something like a broken sewage pipe. This step is also important to help prevent mold from growing in your basement - which may begin to spread in as little as 48 hours after flood damage.
  8. Research what you can do to prevent future floods in your basement. If something simply needs to be fixed like a pipe or sump pump, get it done as soon as possible. If groundwater was the source of flooding, take steps to waterproof your basement, install a sump pump, or change where water runs off your property from the gutters. These small steps can save you a lot of time, money, and frustration in the future.

Why Is My Basement Flooding?

Flooding or wet basements have numerous causes:

  • Water heaters or furnaces letting go
  • Burst pipes
  • Broken refridgerator lines
  • Washing machine overflow
  • Rainwater through: Cracks in the foundation, water seepage, failed sump pump, failed drainage system

Should I Call A Professional To Cleanup My Flooded Basement?

There are definitely cases where you can handle cleaning up a small amount of flooding in your basement by yourself! But, if the water covers your entire basement or is deeper than an inch or two, we strongly recommend calling a flooded basement company, like SERVPRO of Westport/Fairfield.

As a professional water damage company, we have the equipment, training, and experience to return your basement back to normal in as little as three days. Working fast is essential when it comes to water in your home to prevent the growth of mold & mildew, odors, and structural issues.

Need Help? Call SERVPRO of Westport/Fairfield 24/7 For A FREE Cleanup Estimate - 203-707-1952

Stages of Remediation

11/14/2019 (Permalink)

Due to recent rainstorms, leaking water from the second floor of this space soaked through the floor and caused the first floor ceiling to become damaged. Three stages of restoration can be seen here. First, the affected material is removed, allowing for proper remediation to take place. Proper airflow is what is important at this stage.  Next, new ceiling material is installed. Finally, we paint to match the old color and reinstall the light fixtures.  Once the owners of this recreational facility saw the remediated area, they were happily surprised and extremely satisfied with the results.

SERVPRO of Westport/Fairfield provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Dirt From Water Damage

2/4/2019 (Permalink)

If you have a water damage, sometimes it is not as easy as removing the water and drying everything out.  This low-income housing complex had a burst pipe on their second floor.  The water leaked down to the first floor, and carried with it a whole lot of dirt and debris.  The photo demonstrates just how much dirt the water stream actually brought with it. Our crew removed the water, dried everything out, and then washed the floors so that the customer was happy.  If you have water damage, please do not hesitate to call us.

SERVPRO of Westport/Fairfield provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Huge Water Extraction

1/31/2019 (Permalink)

This person called us with over a foot of water in their large finished basement.  We were on scene within minutes with our large water pump to extract the water.  Usually, we only need one hose to pull all the water out of any given structure.  There was so much water here that we had to use two hoses. Luis can be seen here making sure the water is flowing out properly to minimize the amount of time it took to remove all the water.  If you have water in your home or business from a storm, please call us.

SERVPRO of Westport/Fairfield provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Acting Quickly May Save Your Belongings

1/30/2019 (Permalink)

When a basement floods, everything that is sitting on the floor gets wet.  Some things may be okay, but most of your belongings will become damaged, the extent of which only gets worse the longer they stay submerged.  Many times, if the water is pumped out and extracted quickly, some items can be saved, at least to some extent.  We specialize in large-scale water extraction, and can pump thousands of gallons of water in a timely manner.  This is a photo of a recent homeowner’s basement who called us.  With our equipment, we got the water out, and began the drying process.

SERVPRO of Westport/Fairfield provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Small Pipe, Big Problems

1/28/2019 (Permalink)

It is astonishing just how much damage a little water can do. Take a look at the damage in this bedroom. The entire ceiling had to be removed and some of the walls were affected as well. You can see the size of the pipe that caused the damage.  If a pipe this size can produce that much water, imagine if the pipe had been one of the larger ones in the home.

We had to remove the ceiling and portions of the wall to begin the drying process.  Once that is done, we can bring in our fans and dehumidifiers.

SERVPRO of Westport/Fairfield provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Water Damage Response Time

8/2/2018 (Permalink)

When a water issue strikes your home or business, response time is the most important factor when containing the damage.  SERVPRO of Westport Fairfield is extremely fast, but steps that you can take on your own before our professionals arrive can make a huge difference.

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

SERVPRO of Westport Fairfield provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Flood At A Car Dealership

8/2/2018 (Permalink)

Last month, the combination of a burst pipe and excess rainwater caused a local car dealership to flood. 

SERVPRO of Westport Fairfield was called in to remediate the damage.  What was unique about this instance is that the water affected both carpeted and laminate flooring.  This presented a challenge because we needed to use multiple types of drying and dehumidifying tactics to successfully fix the issue.  We also had to do the job while not disturbing or damaging the automobile inventory.

As you can see in the photo, we were able to completely dry out the affected area.  The carpet in the office areas were left dry and odor free.

SERVPRO of Westport Fairfield provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

What is Ice Damming?

2/5/2018 (Permalink)

An ice dam is an ice build-up on the eaves of sloped roofs of heated buildings that results from melting snow under a snow pack reaching the eave and freezing there. Freezing at the eave impedes the drainage of meltwater, which adds to the ice dam and causes backup of the meltwater in a manner, which may cause water leakage into the roof and consequent damage to the building and its contents if the water leaks through the roof.

Ice dams are a common sight in the Northeast. We've handled several claims this past month stemming from ice damming. What we've found is the flatter the pitch of the roof, the easier it is for an ice dam to get a grip. Gutters at the eaves can also trap snow and ice. If snow and ice build up high enough in the gutter, it can provide a foundation for an ice dam.

Stay tuned for our next blog, where we’ll tell you how to prevent these dangerous ice dams.

Ice Dam Prevention

2/5/2018 (Permalink)

PREVENTING ICE DAMS

You can scrape snow from the roof whenever it falls, using a snow rake from below or a broom or plastic shovel from above. BE CAREFUL: The first method can bury you in snow, while the second can send you slipping off the roof. Hire someone who knows how to use a safety line.

You can replace your shingle roof with standing seam or other metal roof. Or you can replace the bottom three feet or so of your shingle roof with a wide metal drip edge. Whatever you do, install a water-repellent membrane under any new roofing.

NOTE: If your roof is not very steep, an ice dam can still form on metal roofing and drip edges.

DEALING WITH EXISTING ICE DAMS

1. Remove the ice dam by breaking it free in small chucks. Do NOT use an ax or other sharp tool! You’ll cut through the shingles. Instead, tap lightly with a blunt mallet. This is slow, dangerous work, so hire someone experienced at roofing. Even if you do it safely, the chunks of ice can take pieces of shingle with them.

2. Clear out gutters and downspouts. Again, this is ladder work and an easy way to damage either plastic or metal gutters and spouts.

3. Melt troughs through the ice dam with calcium chloride ice melter. Do NOT use rock salt! It will damage paint, metals, and plants beneath the eave and wherever the salty water drains.

A good trough-maker is a tube of cloth (a leg from an old pair of panty hose works well). Fill it with calcium chloride, tie off the top, and lay it vertically across the ice dam. It will slowly melt its way down through the dam, clearing a path for the underlying water to flow free.

WHAT DAMAGE DO ICE DAMS CAUSE?

When an ice dam gets big enough, melted water backs up behind it and seeps underneath the shingles. Eventually, it will drip into the insulation and down into the ceilings and exterior walls beneath the eave, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot.

That's where we come into play. We can't prevent the ice damming from happening, but we can help you take care of the damages that it can cause. 

Frozen Pipe Water Damage In Westport Fairfield

2/5/2018 (Permalink)

Temperatures have fluctuated between cold and bone-chillingly cold.  When it gets very cold, homes and businesses are at higher risk of pipes freezing and ultimately bursting.

Here are a few tips to remember:

• Check around your home or business for areas where water supply lines are in unheated areas. Wrap exposed pipes with foam, insulated materials or pipe heating cables. Watch these locations on a daily basis when temperatures is below 32 degrees Fahrenheit.

• If you are going out of town, and you suspect that temperatures will drop, turn off the water to your home and open all the taps to drain the water system. Set your temperature no lower than 55° F.

• Unhook the water hoses from the exterior of the home and bring them inside, to maintain their life.

• Drip your faucets, to reduce the build-up of pressure in the pipes during an arctic blast weather advisory.

• Keep garage doors closed if there are water supply lines in the garage.

• Keep the thermostat set to the same temperature both during the day and at night. By suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much costlier repair job if pipes freeze and burst

• Open cabinet doors when temperatures are below 32 degrees Fahrenheit. The warm air can circulate around the pipes and prevent the water from freezing.

Popular Locations of Frozen Pipes:

• Outside wall

• Under a sink

• Unheated crawlspace or basement

• Outside water spigot

• Swimming pool supply lines

• Water sprinkler lines

• Attics

• Garages

Tips on Thawing Frozen Pipes:

• If a pipe bursts before it is thawed, immediately shut off the water at the water main to prevent further damage!

• Frozen but not ruptured? If you turn on the faucet and the water doesn’t come out or comes out in a trickle, your pipes are probably frozen. You need to act quickly to thaw the frozen pipe before it bursts.

• Identify the frozen water supply pipe.

• Open a faucet supplied by the frozen line, even if you have not found the frozen spot.

• To find the blockage, follow the pipe back from the faucet to where it runs through cold areas such as an exterior wall, unheated crawl space or in some cases an unheated basement if the pipe is near an outside wall.

• Often the frozen area of the pipe will be frosted or have ice on it. If the situation is getting critical the pipe may be slightly bulged or look slightly fissured.

Frozen Pipe Behind a Wall:

• Leave the main water valve near your water meter open when thawing the pipe.

• If the frozen pipe is behind a wall or ceiling, you’ve got a challenge on your hands. You have three choices:

• Turn up the heat in the house and wait.

• Use an infrared lamp or lamps to heat the wall where you think the frozen area is located. Infrared lamps are better than regular heat lamps because the heat passes through the air without heating it, directing more energy to warming the wall and frozen pipe.

• Tear out part of the wall or ceiling to get at the frozen section of pipe. Then thaw the pipe as an exposed pipe.

If Your Pipes Burst…

• Turn off the water supply. Locate your water shut off valve and turn off the main water shut-off valve. You should find this in the basement or where the service pipe enters your home. Drain the system by turning on all your cold-water valves.

What You Can Do to Manage the Damage (until we get there):

• Water Buckets. If you notice the leak quickly you can catch dripping water in buckets.

• Make a hole in the ceiling to let water out.

• Turn off electronics/appliances

• Open Drawers, closets and cabinet doors to in enhance drying.

Water Damage Restoration in Westport Fairfield

2/5/2018 (Permalink)

This elementary school in Westport Fairfield, CT had a pipe burst on an upper floor.  Water poured onto the floor and eventually started to flow onto the floors below, causing multiple layers of water damage in the process.  SERVPRO of Westport Fairfield responded quickly and effectively.  As you can see in the photo, the floor was restored to its previous state, and school was resumed in a timely fashion.

There's never a convenient time for fire, water, or any other damage to strike your Stamford commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation

2-story water damage in Stamford

7/21/2017 (Permalink)

Bubbled paint from pooled water

A pipe break caused this house to flood on he second floor. The water flowed down the walls into the first floor, damaging the walls and carpeted floor in the process.  This before picture shows the first floor ceiling with gallons of water bubbling the paint.

SERVPRO of Westport Fairfield was called in to clean up the aftermath. We pulled up the damaged carpet to reveal a gorgeous hardwood floor.  We cleaned the wood floor and delighted the homeowner.  The owner was thrilled-she said "This floor never looked this good in the 10 years I've owned this house".

Saving Personal Belongings from Water Damage

4/7/2017 (Permalink)

One of the most common topics after a client suffers water damage, is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

 

What Type of Water Damage

 

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. Obviously, if you are dealing with clean water, the chances of you being able to save some of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

 

Porous vs Non Porous Materials

 

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

 

The Amount of Time the Water Saturated

 

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

 

Factor in the Replacement Cost

 

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

 

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

 

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a professional. If you hire a water damage restoration company to handle a dry out of your property, they will be able to assist you in assessing damage to your personal belongings as well. To speak to a professional water restoration representative at SERVPRO, contact them today.  They are always there to help.

 

Do You Need Help With Water, Mold, or Fire Restoration? Call SERVPRO of Westport Fairfield today!

Effective Yet Simple Water Cleanup Tips

4/7/2017 (Permalink)

A broken pipe is by far one of the greatest nightmares homeowners face. Even just a small broken kitchen pipe can quickly cause a considerable quantity of damage to your home. It is for this reason that you need to take care of water damage immediately.

 

Dealing with water damage requires seeking the help of a trained professional water restoration expert, such as the experts of SERVPRO. Before they get there, there are a few things you can do to assist in keeping the damages to a minimum. Here are a few tips:

 

 

 

Turn Off the Water

 

You might be tempted to seek out the source of the leak as your first step. This can be problematic, however, depending on the type of leak or damage. If, for instance is simply an overflowed sink, then you would just turn off the sink. However, what if a pipe that you can’t see has burst?

 

It’s because of reasons like these that you need to turn off the water supply as soon as possible. It is also recommended that you temporarily turn off electrical power as well. The last thing you want is for the water to mix with electrical wires!

 

 

 

Accelerate the Drying Process

 

The next step entails doing everything in your power to get your home to dry. Start by opening windows and turning on fans. This will get air flowing through your home, which will help to start drying it and also reduce the buildup of disgusting odors.

 

If you have a dehumidifier, turn it on immediately. It will extract moisture from the air, thus helping accelerate the drying process. Run it for as long as possible. If you stop early, it could lead to the growing of mold and mildew.

 

If you don’t have a dehumidifier, then don’t worry, because the water restoration experts will bring one with them. As we said earlier, however, just make sure you contact them right away. They need to get to your home as soon as possible!

 

Make sure you also remove rugs and other portable carpeting and place them outside to dry. Try to wipe down furniture and personal items (books, chairs, toys) as much as possible.

 

 

 

Pull Out a Wet/Dry Vacuum

 

Another step that we recommend taking is pulling out a wet/dry vacuum cleaner. We understand that you might not have one. If you do, use it to remove as much water as possible from carpets, upholstered furniture and/or tile and wood floors.

 

This process can take quite a while, but it’s important to remove as much water as possible. Also, make sure you focus more on wood surfaces than carpeted areas. Due to wood’s porous nature, it’s apt to soak up all the water, which in turn will cause it to become warped and delaminated.

 

Again, if you don’t have a wet/dry vacuum, don’t worry. The restoration professionals will take care of this for you. Just make sure you contact them immediately!

 

 

 

Things Not To Do

 

There are some things you should definitely NOT do after your home suffers from water damage:

 

Never leave web fabrics and clothing items in place. Try to hang them.

Also avoid leaving books, magazines and other such items on wet floors.

Please refrain from trying to use a regular vacuum cleaner to clean up water.

Avoid using electrical equipment and appliances a like television.

Stay out of rooms that have a wet ceiling.

These might seem obvious, but it’s good to know. Be especially careful with wet ceilings. They could be much weaker than you think, and the last thing we want is for a roof to collapse on you!

 

 

 

Final Steps

 

The real work won’t start until the restoration company gets there. Professionals, such as SERVPRO, possess the equipment needed to do real water extraction and repair. Part of this process will involve installing certain equipment, be it professional-grade dehumidifiers and whatnot.

 

When this occurs, make sure you follow the directions given to you. Usually, the professionals will ask you to keep their equipment running for a while. Make sure you stick to their schedule and do not arbitrarily turn off their equipment. This could negatively affect the drying process and make things worse.

 

The last thing the professionals will do is give you preventative maintenance tips. It is recommended that you follow through on these steps to insure that your home and belongings return to their former state. It can make the difference between whether or not your home ever suffers unneeded water damage again!

For all of your water, fire and mold restoration needs, give the professionals at SERVPRO of Westport Fairfield a call today!